Customer Experience

Open up new markets with Salesforce

Customer Experience Platform

With Salesforce, you focus on flexible and scalable customer processes rather than on managing IT applications. Respond quickly to market changes and establish an enterprise platform that can agilely accommodate new digital business processes while integrating with your existing IT landscape. The expertise of cbs CX Salesforce consulting:


Your approach should be well thought out and well planned. We help you define a Salesforce implementation strategy based on your existing processes and systems.


One of our core competencies is the integration of Salesforce with SAP. We help you to implement integration scenarios with and without the use of middleware.

Data migration

The transfer of data from your legacy systems is supported by Salesforce out-of-the-box. We help you with data extraction, cleansing and transfer.

Cloud Transformation: Seamless transformation from on-premise to cloud

As a Salesforce Consulting Partner, cbs has many years of experience in the transformation of existing processes and solutions into the Salesforce Cloud. We don’t just look at Salesforce from a technology perspective. We put all relevant business processes to the test and include the entire system landscape.

Our services

Planning and realisation of E2E processes from Salesforce to SAP

Consideration of integration requirements already during process design

Implementation of quote-to-order processes with configurable materials

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Read our article about
Customer Experience and New Business Models

for Salesforce

As passionate Salesforce consultants, we shape the customer experience of every business